What our customers are saying about us

Our team at Fontaine Industries are proud and overwhelmed with many glowing reviews. For us, we are thrilled knowing that we have been a positive addition and supplier to your bathroom, kitchen and/or laundry renovation!

At Fontaine, our staff work hard to ensure you have the best buying experience from us - both in store and online. Receiving your positive reviews is our ultimate satisfaction - knowing that we have done our job well to serve you. If your experience at Fontaine is less than satisfactory, please let us know too. If you encountered any issues we may be able to rectify them for you.

At Fontaine, we aim to constantly learn so we can provide the very best buying experience for you. This is something that is embodied in our business philosophy from the conception of our business 7 years ago to the present. We encourage you to leave an honest review of your Fontaine experience (positive and/or negative), as it helps us improve as a business to ultimately serve you better. See some of our reviews below:

2018

"I highly recommend the Fontaine Industries for anyone who plans to upgrade their bathroom or kitchen. They have cost effective prices and great customer service."
Wida

"We were very happy to purchase a bath from Fontaine Industries. They have a good range of kitchen and bathroom products and for a very good price. We were very impressed with Carlo B's customer service. We would recommend others purchase things at Fontaine Industries in the future."
Edward Tamara

"Paul was great in helping me make my selections for our new home and helped delivered the product exactly when we needed them too. Thank you Fontaine Industries."
Jessica Awad Mamone

"Tony and Ashleigh from Niddrie store have been absolutely fabulous with helping us pick all of our bathroom finishings. Very helpful from start to finish and listens to your needs and wants. Extremely competitive in price, I won’t be going anywhere else! Thank you!"
Christine Katsikis

"Got everything we needed for our bathroom. Tony was fantastic, spent time with us and showed us everything and answered all our questions. He even printed all the specs to give our plumber. Great store! Would definitely reccomend!"
Bianca Mis

"Paul from Fontaine was very helpful and easy to work with. Despite me bombarding him with questions and emails, he always respond promptly to help me out. The vanity was great value for money. I'd definitely use Fontaine again."
Chris Chmiel

2017

"I am building a house in South Australia and have saved thousands of $$$ by purchasing my taps and showers through Frontaine Industries. Their prices are fantastic and the customer service has been outstanding. Every phone call or email I sent was answered and the call taker had all the information. I highly recommend these guys for anyone wanting to upgrade or building from scratch. Don't be put off by the fact they are in Victoria as they can have the items posted for a reasonable fee to a depot that is close to you."
Jake Schnapper

"My dealings with Fontaine Industries has thus far, been a seamless experience. Quick response to my order, along with fast track delivery service and friendly dialog with them makes me satisfied with their professional manner in this industry. Highly recommended!"
Merilan Olijnyk

"I would highly recommend Fontaine Industries for anyone looking to undertake a bathroom renovation. The product range is extensive and very competitively priced, capped off with great customer service. Paul was very helpful throughout the process and made selecting and order the fixtures very easy."
Anthony Corp

"Super happy with my experience with Fontaine Ind.  A few days ago I had arrived at closing time due to traffic. When I arrived, there was only a few workers left, however instead of telling me to come back the following day, they went the extra mile for me and helped me get the last big piece to me bathroom renovation!  Cannot be happier with the service and products."
Mitchell Russell

"Fantastic Customer Service given by Paul who assisted us with everything required for a renovation. High Quality Products, great variety and exceptional value. We highly recommend dealing with these guys, a big thank you to both Paul and James for your assistance."
FGT Electrical

"We are so impressed with both the service provided by Waleed at Fontaine, and the quality of the products we purchased. What we thought would be a difficult event renovating, turned out to be super easy with all the quality choice that Fontaine has to offer, and the fabulous service that came with it- Thank you!!"
Shell Miller

"So impressed with the service at Fontaine industries. The staff were knowledgeable about the products and quick to get my quote together. Very seamless."
Tess Myers

"Excellent service and great quality products. Had many items to choose from to upgrade our bathroom. Highly recommend. Will defiantly be a returned customer when we do our kitchen renovations."
Deanna Frost

"Thanks Paul for all your assistance. Would definately recommend this company in future. Great prices, friendly and professional staff who replied promptly to my first website enquiry up to and placing my order with follow up emails and phone call. Easy to deal with."
Rena

"I found this business on eBay, and went to look at the showroom in Hallam. We were impressed the variety of bathroom products on display, with all items priced in detail for shoppers convenience. Waleed was a pleasure to deal with. We walked out purchasing everything we need for our complete bathroom renovation at half the price of our local competitors. Thanks Again."
Caroline Wright

"Very friendly and helpful staff assisted in all aspects of selecting our vanities. Great products at reasonable prices. Highly recommended!"
Shayne Mooney

"Just completed purchasing our bathroom vanity and various pieces from Fontaine Industries.  Great variety and great service...and excellent prices. And the best sales consultant Paul.  Will always come back here.""
Christine Oriander

"Me and my partner are doing bathroom renovations and Waleed Hassan at Fontaine industries in Hallam has been nothing but helpful in giving/ suggesting the best products for is to use and buy. Would highly recommend."
Chelsea Cant

"I communicated with the team at Fontaine Industries via email and phone while ordering a mirror cabinet for a bathroom.  In all instances the services was super fast and responsive, giving me great options for interstate delivery as well as having the perfect product for my needs.  I'm looking forward to the cabinet arriving."
Lynne

"Easy to use website, good range of products, cheaper to buy online and pay postage from Eastern states than it was to buy from a shop in Perth. Great customer service when I called to query details about the product. The staff member was very helpful and knowledgeable. Would recommend."
A Smith

"I would like to recommend your products and service at your Niddrie store. The products are well priced and of a high quality. Carlo was curteous and very knowledgable about this industry . I give them a 5 star recommendation."
Alison Davidson

"Very helpful, got everything we needed for the bathroom and waleed was super helpful! Highly recommend."
Nikki Barca

"Bathroom renovation is always cost affective part of house renovation. After we've discovered a Fontaine Industries on eBay we can't express our happiness on price comparison to a same bathroom supplies from local shops. Its always nice no get something cheaper with no doubt to a quality. Looking forward receiving our order to finish renovating our bathroom. Special thank you to Paul B for a prompt response and quotes."
Alena Lavrik

2016

"I have been a customer of Fontaine Industries for some 3 years and have experienced nothing but excellent customer service and timely deliveries. Having a great range of new and innovative products, it is hard to pass up Fontaine Industries when thinking about updating your home."
Lucas G

"I purchased a number of items from Fontaine Industries for two bathroom renos. Staff were knowledgeable and very helpful. Can't recommend this company enough."
Dave Edwards

2015

"Picked item up, very happy with product and service, will shop again here."
Matt Redda

"Item exactly as described. Quickly delivered. Perfect thanks!"
nalexander2303

“We purchase this vanity a year ago and have been very impressed with it’s quality the basins are beautiful and the cabinet looks stunning a really great purchase for the price.”
Gloria W

“Went to Fontaine a couple weeks back, nice showroom with lots on display. Got heaps of help from the sales staff even though they where really busy also helping other customers. Got my bathroom done in style for half the price compared to elsewhere, really happy!”
James A

“Fragile item arrived undamaged, excellent packaging. Great to deal with, thanks.”
barooga1961

2014

“Fantastic service, fantastic products, and a great price. I wouldn’t hesitate to recommend Fontaine Ind. to anyone. I have completed two bathrooms using their products and will be using them again.”
Jezz de Silva

“Very friendly and great prompt service, very good product at best prices”
C. Smith

“Quick, easy and the prices…..WOW! Thank you Kerrie and the Fontaine team!”
rusty22chris

“Its refreshing to have genuine customer service especially these days :-) thank you.”
Steve N.

2013

“Greetings from Perth, Just wanted to let you know that the Vanity and Basin we purchased, … has arrived safely in Perth. Firstly the service was excellent. The items were well packed and of superior quality. The delivery was quick and the transport company used were friendly and professional. All in all, we are extremely happy with this purchase and would like to thank you sincerely. A faultless transaction, and we are happy to recommend you to prospective buyers."
V Clark

“Awesome product, well packaged, extremely happy thank you”
shaneo2129

2012

“High quality product, excellent value for money, fantastic service – thank you!”
minkymu04

“Good product at great price. Thank you.“
gasd73

“Great Seller! Great Product. I’m a 100% happy buyer. Thank you very much 10/10“
fitfat50

“Amazing customer service, fastest delivery ever, quality product“
camillaadriana

2011

“Very prompt delivery and postage charges were excellent. Would recommend.“
dohertycath

“High quality product, excellent value for money, fantastic service – thank you!”
minkymu04

“Quality product. Great people to deal with."
fli_like_this

"GREAT customer service & communication. Fast postage. very happy. Thanks!“
bettytheprawn

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