Customer Service

We aim to deliver you the best shopping experience.

At Fontaine Industries, we pride ourselves on delivering the very best customer service. We aim to make your Fontaine shopping experience easy and enjoyable.

At Fontaine, we uphold good old fashioned Australian customer service. Our friendly customer support team is here to serve you if you have any questions or need advice about your bathroom, kitchen and laundry products and appliances.

Our customer support team is located at our Hallam Head Office in Victoria. Feel free to give our friendly team call if you have any questions or need clarification on anything. We are available via phone on: 1300 884 081 (Monday - Friday) or email [email protected]

LET US KNOW WHAT YOU THINK

We love feedback, good or bad - we are constantly improving to make Fontaine serve you better everytime.

Please feel free to fill out the form to let us know about your Fontaine experience.

REPORT AN ISSUE WITH A PRODUCT

If you are experiencing an issue with our product such as missing or faulty parts, fill out the Customer Claim Form here

Once you've filled it out, a member of our customer support team will contact you as soon as possible. Typically, claims may take up to 48 business hours to complete.

FEEDBACK FORM

Whether it’s a question, feedback or compliments, we’re more than happy to hear it. We’ll get back to you asap.

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We hate spam so we promise we won’t send you any.