Delivery & Pick Up
At Fontaine, we deliver the goods.
Fontaine is committed to making it easier for you to buy our products - this is why we offer delivery to wherever in Australia you may be! Our online shop will allow you to receive an instant quote for your delivery, all you have to do is enter your postcode and you will receive an instant price for shipping before you even add your item to your cart.
We deliver your Fontaine products to anywhere in Australia you may be at a very competitive rate. All you have to do to get your instant delivery quote is start shopping, enter your delivery postcode and the page will update with your delivery fee for that item, you can review it and add it to cart to proceed to checkout and then finalise your transaction.
We also offer collection of your order from our distribution centre in Hallam, Victoria. So feel free to place an order for pick up to avoid paying for delivery costs. Please keep mind only one postcode destination or pick up option can be selected per order.
If you would like to receive a personalised quote for delivery of multiple items, all you have to do is ask us and we will respond to your delivery request within 24 hours. We love to help our customers to make purchasing a seamless transaction so if there is anything in particular you wish to discuss or there is anyway we can help – please email us at [email protected] or call us on 1300 884 081 (operating hours Monday-Saturday, 9am-3.30pm).
Save money by picking up your items from your local depot
When freighting large items sometimes postage costs can be higher than anticipated. In particular when sending goods interstate or regional areas, extra freight charges are enough to take your purchase over budget.
Selecting Depot Delivery allows you to save extra postal handling fees. When your order is ready for collection simply pick it up from your local depot. You can use the Delivery Calculator on each product page and shopping cart to see where your local depot is located.
Once your order has been dispatched from our distribution centre, you will be kept up to date with tracking via email. You will receive a notification when the order has left our distribution centre and a notification when the order has arrived at our local depot. The notification will outline all the details regarding pick up.
When ordering online, select the check box ‘depot delivery’ for your instant quote and depot details. You can decide instantly before you add the item to cart whether you think this is the best option for you. Once you have chosen your preferred delivery option, your cart will automatically remember your preferences as you continue to shop.
This option is convenient and extremely flexible, it can save you time especially if you have a busy lifestyle. You can arrange to pick up your items safely at the depot at a time that suits you.
This handy service is available throughout 100 locations across Australia. For more information or help on using our online delivery depot delivery option please contact the Sales Team.
Are you near Melbourne and don't want to pay for delivery?
We recommend selecting the shipping option 'Pick Up' from the shopping cart if you don't want to pay for delivery. We will notify you once your order is ready for collection and then you can then pick it up from our distribution centre located in Hallam, Victoria open Monday - Saturday (9am - 3.30pm).
Please note that all orders require 24 hours notice after payment has cleared prior to collecting your order. If you wish to collect your product/s sooner, please make your payment via credit card or PayPal as these payment options clear instantly. Our distribution centre is located at 8-10 Conquest Way, Hallam, VIC 3803 and collection of your order need to be arranged 24 hours prior to pick up. Please call 03 9703 1345 to confirm your collection prior to taking the trip down.
If you have any questions or concerns about delivery feel free to contact us.
Call 1300 884 081 or email [email protected]