We aim to deliver you the best shopping experience.
At Fontaine, we uphold good old fashioned Australian customer service. Our friendly customer support team is here to serve you if you have any questions or need advice about your bathroom, kitchen and laundry products and appliances.
Houzz 2017 Winner for Customer Service Award - Fontaine Industries
Our customer support team is located at our Hallam Head Office in Victoria. Feel free to give our friendly team call if you have any questions or need clarification on anything. We are available via phone on: 1300 884 081 (Monday - Friday) or email [email protected]
Report an issue with a product
If you are experiencing an issue with our product such as missing or faulty parts, download the Customer Claim Form here.
Once you've filled it out, please send to [email protected] A member of our customer support team will contact you as soon as possible. Typically, claims may take up to 48 business hours to complete.
Let us know what you think
We love feedback, good or bad - we are constantly improving to make Fontaine serve you better everytime. Please feel free to fill out the form below to let us know about your Fontaine experience.